TERMS OF SERVICE

Heritage Jewels

This website is operated by Heritage Jewels. Throughout the site, the terms “we”, “us” and “our” refer to Shree Heritage Jewels. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

GENERAL CONDITIONS
• By using this website, you confirm that you are at least the age of majority in your state or region.
• We reserve the right to refuse service to anyone for any reason at any time.

PRODUCTS & SERVICES
• All products sold are new, fresh, and natural gemstones and jewellery.
• Natural gemstones may contain inclusions, colour variations, or natural marks. These are inherent characteristics and not defects.
• Product images are for reference only. Slight variations may occur due to photography or screen resolution.

PRICES & PAYMENTS
• Prices are listed in INR and may change without prior notice.
• Full payment must be received before order processing.
 • We reserve the right to cancel any order due to pricing errors, payment issues, or stock unavailability.

ORDER CONFIRMATION & CANCELLATION
• Once an order is placed and confirmed, it cannot be cancelled, modified, exchanged, or returned.
 • Order confirmation will be communicated via email, SMS, or WhatsApp.

SHIPPING & DELIVERY
• Orders are shipped through trusted courier partners across India.
• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
 • Shree Heritage Jewels is not responsible for delays caused by courier services or natural events.

LIMITATION OF LIABILITY
 • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

GOVERNING LAW
• These Terms of Service shall be governed by the laws of India.
• Any disputes shall be subject to Indian jurisdiction only.